For MSP / IT services provider · 8 Grok Bots

A managed-services back office that catches every client's SLA and keeps the QBR honest

8 Grok Bots for a small MSP: triage the multi-tenant queue, turn RMM alerts into incident briefs, draft client updates, scope change orders, track patch and vulnerability gaps, and build each client's QBR — all as drafts you approve.

Hire the team See the bots
● Drafts only — nothing sends without your approval · Uses only your own data
After checkout
Your setup link arrives by email
We set up your fleet
After checkout, Workplace AI provisions your fleet on our Cursor Teams workspace and follows up soon. Watch for your Cursor invite and Grok Bot download link — then accept, install, and go.
8 bots·3 domain specialists·Success metric: SLA-caught and change-captured rate·Category: Tech & digital
The problem it targets

Holding a whole book of client environments in one head — scanning the multi-tenant PSA queue for what is breaching or unassigned, sorting real incidents out of a wall of RMM alerts, chasing which device on which client is unpatched or exposed, re-typing the same client incident and maintenance updates per tenant, scoping and quoting change orders from a rate card by hand, and rebuilding every client QBR from PSA and RMM exports before the review — so a client SLA breaches unseen, a critical patch is missed, an update goes to the wrong tenant, and the QBR is a scramble.

What you get

From day one

1

The whole book's PSA queue scanned and every ticket at risk of breaching a client's SLA flagged, plus RMM alerts turned into a short incident brief with the affected client, device, and likely fix.

2

A client update drafted per tenant in your voice for each incident or maintenance window, and a change order scoped and quoted from your approved rate card with the arithmetic shown — every one ready for you to review and send.

3

A ranked per-client patch and vulnerability remediation list, and a per-client QBR built from your PSA and RMM exports with every number traceable to its row.

Meet the team

8 bots, each with one job and clear approval points

Read-only bots watch and prepare; drafting bots write but never send. You approve everything that leaves.

1

Chief of Staff

coach
Drafts for your review — you approve before anything leaves
Your morning brief, meeting prep, fleet roundup, and after-meeting coaching.
Approves: none — nothing leaves without you
2

Client Ticket Triage

intake
read-only
Watches & prepares — never sends
Scanning the multi-tenant PSA queue; flagging at-risk-of-SLA-breach and unassigned tickets, grouping duplicates
Approves: none (nothing leaves; flags are internal)
3

RMM Alert Analyst

researcher
read-only
Watches & prepares — never sends
Incident briefs — affected client and device, one incident vs many, likely fix from the runbook
Approves: none (nothing leaves; briefs are internal)
4

Client Comms Drafter

drafter
Drafts for your review — you approve before anything leaves
Drafted per-tenant incident, outage, and maintenance-window updates in the MSP's voice
Approves: every message; correct-client check before send
5

SOW & Change-Order Drafter

drafter
specialist
Drafts for your review — you approve before anything leaves
Scoped change orders and SOW quotes from the approved rate card, assumptions flagged
Approves: every quote before it goes out; any signing or invoice
6

Patch & Vulnerability Tracker

tracker
specialist
Drafts for your review — you approve before anything leaves
A ranked per-client remediation list; each patch or fix prepared as a request
Approves: every remediation; every reboot or live change in a window
7

QBR Report Builder

reporter
read-only
Watches & prepares — never sends
Per-client quarterly review with every number traced to its PSA or RMM row
Approves: none (nothing leaves; the tech presents)
8

Social & Referrals

growth
Drafts for your review — you approve before anything leaves
First-party maintenance notices, resolved-incident follow-ups, and advisories to the MSP's own opted-in client contacts
Approves: every message before it is sent
The handoff — one shared chat
Triage→Analyst→Drafter→Drafter→Tracker→Builder
What the fleet does in week one

All read-and-prepare — you check its work before anything is trusted

What it does not do

The guardrails are the product

  • ×It drafts; it does not send. Every client update, quote, and notice waits for your approval, and each update is checked against the right tenant before it goes out.
  • ×It never patches, reboots, or changes a client's live environment on its own — every remediation is a request you approve and run in a maintenance window.
  • ×It never shares one client's data into another tenant, never quotes a rate or term off your approved rate card, and never signs a SOW or moves money.
SLA-caught
and change-captured rate
How you'll know it's working

One number, measured over time

Share of tickets at risk of a first-response SLA breach flagged before they breach, and share of scoped changes that leave with a rate-card-priced quote drafted for the client to approve

Before day one

What you fill in — the bots never guess these

queue
the header contract for the multi-tenant ticket log every bot reads.
rate-card
your approved labor rates and package prices. Quotes come only from here.
client-updates
your own wording for incident, outage, and maintenance-window updates to your opted-in client contacts.
Pricing

Cancel anytime.

Workplace AI provisions and runs your CrokPot fleet on our Cursor Teams workspace. We invite you on your own email — you accept, install Grok Bot, and we handle the rest.
$200/mo
  • Your whole fleet provisioned and installed for you
  • Cursor Teams seat included — paid by Workplace AI, never billed by Cursor
  • Onboarding + ongoing training
Hire the team
Your Cursor Teams seat is included and paid by Workplace AI. Drafts only, using your own data. No earnings, time-saved, or outcome guarantees are made.
How access works

You buy a CrokPot fleet from Workplace AI — not a Cursor plan

CrokPot runs on Workplace AI, Inc.’s (WAI) Cursor Teams workspace. WAI keeps the unpaid admin seat and pays Cursor for your seat. You join as the invited user on your real email and work through the installed Grok Bot fleet.

Your card is charged by WAI via Stripe for the CrokPot fleet ($200/mo, auto-renewing monthly) only — never by Cursor. If you cancel your fleet subscription, the invite/seat ends with it and is not portable to your own Cursor account.

FAQ

What you get, who owns the seat, and what happens after you pay

From the team behind Ancestry — CrokPot is built by Paul Allen, a co-founder of Ancestry.com.

Drafts only — you approve everythingYour own data, never shared$200/mo · cancel anytimeProvisioned & supported by Workplace AI

What do I actually get?

A pre-built fleet of Grok Bots for your trade, provisioned and installed for you on Workplace AI’s Cursor Teams workspace, plus onboarding and ongoing training. Every bot drafts; you approve.

Who owns the seat?

Workplace AI, Inc. (WAI) owns the Cursor Teams account and pays Cursor for your seat. You’re invited as a paid user on your own email. The seat isn’t portable to a personal Cursor account.

Do the bots act on their own?

No. The fleet is drafts-only, working from your own data. Nothing sends, files, or is trusted until you review and approve it — that’s the whole design.

Can I cancel?

Yes, anytime. It’s an auto-renewing monthly subscription at $200/mo. If you cancel, your invite/seat ends with the subscription.

What happens after I pay?

We follow up soon: our team provisions your fleet and invites you on the email you used at checkout. Watch for your Cursor Teams invite and Grok Bot download link, then accept, install, and go.

Training

New to Grok Bots? Get your team trained.

Live sessions and replays to get you and your coworkers productive with your fleet fast.

Explore Grok Bot training